Help

FAQ

Orders, shipping & payment

Where do you ship?

We ship from Korea to the United States, Canada, Japan, Taiwan, Hong Kong, Singapore, Australia and New Zealand, plus many countries across Europe, the Middle East and Southeast Asia, by Korea Post international mail with tracking on every order. Rates are $9.95 to $24.95 depending on the country, and shipping is free on orders of $100 or more ($150 for a few countries we ship to by EMS). See our Shipping Policy for the full list.

How long does delivery take?

Most items are in stock and ship within 2 business days (Korea time). After dispatch, delivery to the US and Canada usually takes 6–10 business days. Times for other countries are in our Shipping Policy.

Will I pay duties or customs fees in the US?

No. For US orders we prepay import duties and customs fees when we hand your parcel to Korea Post, so there is nothing more to pay on delivery. The price you see at checkout is the total.

What about duties and taxes in other countries?

Outside the US, prices don't include local import taxes or duties. Depending on your country, your postal service may collect VAT, GST or duties (and sometimes a handling fee) on delivery. Details for each country are in our Shipping Policy.

Which currency do you charge in? Will my card add a fee?

Prices and payments on this site are in US dollars, so there is no currency conversion for US customers. Because we are a Korean company, some card issuers may add a foreign transaction fee (often around 3%). That fee is set by your bank, not by us. Paying with a card that has no foreign transaction fees avoids it.

Can I buy in Korea?

Customers in Korea can buy through the OneSevenNine brand store on Naver, with domestic shipping. Use the Naver button on each product page.

Can I return it? What if something arrives damaged or wrong?

Unused items can be returned within 30 days; see our Refund Policy. If anything arrives damaged, missing or wrong, email us your order number and a photo. We'll send a replacement or a refund as quickly as we can.

Do you take bulk or custom orders?

Yes, for hotels, rentals, shops and other businesses. Custom sizes and designs are possible for larger quantities, and minimums depend on the change. Contact us with the product, quantity and delivery country, and we'll send a quote.

Choosing a curtain

Which material should I choose?

We make curtains in three materials: polyester fabric (our Seamless line), recycled nylon and EVA/PEVA film. Fabric drapes softly and comes in the most patterns; recycled nylon has a softer, lower-footprint feel; EVA/PEVA is fully waterproof and wipes clean. Our Materials guide compares them side by side.

Which size should I choose?

Use the size finder in our Size Guide: enter your rod width and drop, and it recommends a size. Every size is drawn to scale there, in inches and centimeters.

Is a polyester curtain really fabric?

Yes. Fabric means fibers woven into cloth, whether the fiber is natural (cotton, wool) or synthetic (polyester, nylon). Our curtains are woven from polyester yarn, so they look, feel and drape like fabric, not like a plastic sheet.

Are rings included?

Yes, every shower curtain comes with plastic rings. The number depends on the width (for example 12 for standard sizes, fewer for narrower sizes); each product page lists what's in the box. Stainless steel rings are sold separately.

Seamless shower curtains

What does "seamless" mean?

The edges are cut ultrasonically instead of stitched. With no sewn hems, there are fewer places for water to sit and mildew to grow, and the curtain dries faster.

What makes it different from a cheaper curtain?
  • Fabric made for showers. We developed the fabric only for shower curtains, and it's woven in Daegu, the center of Korea's textile industry. It absorbs little water and dries quickly.
  • Coated on both sides. Water-repellent, antibacterial finish on the front and back.
  • Tested. The fabric passed FITI Testing & Research Institute antibacterial and harmful-substance tests (2024).
  • Seamless edges and rust-proof aluminum grommets.
  • Digital printing, which uses far less water and ink than traditional dyeing, so we can print large, detailed designs.
  • Made in Korea, from fabric to printing, finishing and inspection.
Do I need a liner? How waterproof is it?

No liner is needed under normal shower use. The fabric is water-repellent and quick-drying, but it isn't a plastic sheet, so a strong spray aimed straight at it for a long time can get through. If you want zero leaks, choose EVA/PEVA or hang one behind the fabric curtain.

Which side should face the shower?

The pattern is printed on one side, so most people hang it with the pattern facing the room. Both sides have the same water-repellent, antibacterial coating, so either way works just as well.

How do I wash it?

Hand wash it gently in lukewarm water with a mild (neutral) detergent. Don't wring it: let the water drain while it hangs, then dry it in the shade. We don't recommend machine washing, even on its own or on a delicate cycle, because it can damage the print or strip the coating, and that can't be undone. A light hand wash every two months or so helps it last longer.

Mildew appeared. Can I use bleach?

Avoid chlorine bleach, which can damage the print and coating. Leave the curtain hanging, dip only the affected part in a basin with mild detergent or oxygen bleach, then let it drip-dry without rubbing or wringing. If you try a mold remover, test it on a corner first. To prevent mildew, shake off water after each shower, spread the curtain out to dry and air out the bathroom often.

It's wrinkled from the package. Can I iron it?

Packing creases relax on their own once it's hanging. To smooth them faster, iron on low heat (about 80–120°C / 175–250°F) on the back side with a thin cloth in between, or use a steamer on the back while it hangs. Don't over-steam.

Can I cut it to size?

Yes. Because the fabric isn't hemmed, you can cut it with sharp scissors or a craft knife and a ruler; cut in one clean stroke if you can. If a few threads loosen, carefully seal the edge with a little heat (polyester melts easily, so keep the flame away from the fabric). We can't cut individual orders to size.

Is it see-through?

It's close to opaque in everyday use. Held up to a light you can see a faint silhouette of your hand, and with strong backlight a silhouette may show. Product photos show how each design looks.

How heavy and thick is the fabric?

The fabric is 0.18 mm thick and about 120 g/m². A 180 × 188 cm (71 × 74 in) curtain weighs about 450 g (1 lb), heavy enough not to flutter but light on the rod. Grommets are spaced 144 mm (5.7 in) apart and 17 mm (0.7 in) across.

Why does the curtain blow toward me while I shower?

Falling water and warm air inside the shower pull cooler air in from outside, which lifts the curtain toward you. It happens with any curtain and depends on the room. Adding a little weight to the hem, such as small magnets, helps.

There's a smell when I open it.

New polyester can have a slight smell at first. It fades on its own; to speed it up, hang the curtain open in a well-ventilated spot for a day, or hand wash it once in mild detergent before use.

Is it flame-retardant? Can I use it outdoors?

It isn't treated with a flame retardant. It's made for bathrooms; outdoors, long sun exposure can fade the print, so we don't recommend it as a sunshade.

Can I hang it on a ceiling track?

Yes, if your track uses small hooks or thin rings that fit through the 17 mm grommets. Our plastic rings don't fit tracks; stainless steel ball-chain rings or similar thin rings work.

How often should I replace it?

For a fresh bathroom we suggest every 1–2 years, depending on how often it's used and how well the room is ventilated. Rinsing off soap and letting it dry spread out after each shower helps it last longer.

Recycled shower curtains

What is it made of?

100% recycled nylon fabric, with a soft crinkle texture and natural wrinkles. It comes in five muted colors and one size, 69 × 74 in (175 × 188 cm), with 12 plastic rings.

How water-resistant is it?

It has a dual-function coating: the side facing the shower is water-repellent, and the outer side has a PU coating that keeps it clean. Like our other fabric curtains it's water-repellent rather than fully waterproof, so it works without a liner under normal use.

How do I care for it?

The same way as our fabric curtains: hand wash gently with a mild detergent, don't wring it, and hang it to dry. Machine washing isn't recommended. The crinkle texture is meant to look relaxed, so there's no need to iron it.

EVA / PEVA shower curtains

What's the difference between EVA and PEVA? Are they safe?

Both are PVC-free vinyl films used as safer alternatives to PVC, without its plasticizers or strong smell. EVA is a little softer and clearer; PEVA blends in other resins for added durability. In daily use they perform the same.

How do I clean it?

Wipe it with a damp cloth and a little mild soap, then let it dry spread out. It isn't machine washable. Wiping off drops after a shower prevents water spots.

What are the grommets made of? Are rings included?

The grommets are stainless steel, and plastic rings are included (12 pcs for standard sizes).

How do I dispose of it?

EVA/PEVA isn't accepted in most curbside recycling. Please dispose of it with your household trash.

Door curtains

How do I hang a door curtain?

Door curtains have a rod-pocket top: slide a tension rod through it and fit the rod inside the doorway, closet, pantry or shelf opening. No drilling is needed. The pocket is about 7 cm (2.75 in) deep, so it fits rods up to about 40 mm (1.5 in) across; a slightly thinner rod slides more easily.

Can I hang it on a wall or ceiling instead?

Yes. For a light, damage-free hold, use reusable putty or picture-hanging adhesive strips. For a sturdier hold, run picture-hanging wire through the rod pocket and fix it with small screws or hooks (this leaves small holes).

What else can I use it for?

Besides doorways, it works as a window curtain, a privacy screen, a room divider, a cover for open shelves, or a fabric poster on the wall.

Can I order a custom size? How do I wash it?

We make door curtains in two sizes, Small 30 × 39 in (75 × 100 cm) and Medium 33 × 55 in (85 × 140 cm); custom sizes aren't available for individual orders. Machine wash cold on a gentle cycle and hang to dry.

Wood objects

What wood do you use?

Our wood objects are made from top-grade North American oak, a hardwood that is dense, firm and pleasantly heavy, and finished by hand. Because they're handmade from natural wood, each piece varies slightly in size, grain and tone.

How do I attach a photo or print to the Wood Stand?

The board is oak plywood, which isn't magnetic on its own. Place the four included neodymium magnets on the front and back of the board to hold your paper. Clips or double-sided tape also work.

The wood has a strong smell. Is it defective?

No. Every species of wood has its own scent, and occasionally a piece smells stronger, depending on how the tree grew and how it was dried. It usually fades over time in a well-ventilated spot. If it bothers you, contact us and we'll help.

How do I care for oak?

Dust it with a soft, dry cloth. Keep it away from water, long direct sun and heaters, which can dry or mark the wood. A little furniture oil now and then keeps the surface nourished.

Rods & rings

Do you sell shower rods?

Our tension rods currently ship within Korea only. Our stainless steel rings and plastic rings ship internationally and fit standard shower rods.

Will the stainless steel rings rust?

Our stainless steel rings are made from grade 304 stainless, the kind used for kitchenware, so they won't rust even if they stay wet.

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